Raise the barrier and greet the truck driver as he arrives for a delivery! Pull up in the loading area and bring in the forklift to load the pallets into their containers. Then call the telehandler to move the containers onto the truck. Make sure they're secure before heading out for another delivery. It's always a busy day at the LEGO® City Cargo Terminal!
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing My Account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.