There’s no medical emergency that Heartlake Hospital can’t handle! Launch the helicopter or send out the ambulance to rescue the sick or injured from Heartlake City. Enter the Emergency Room via the swing door and use the x-ray machine to check for broken bones. Then look at samples with the doctor in the examination room, before helping Olivia care for the newborn baby in the hospital nursery. There's always someone who needs your help!
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing My Account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.